Filing your state and federal income taxes, small business taxes, Renter Credit, and Property Tax Adjustments can be confusing. That’s why our Volunteer Income Tax Assistance (VITA) program is here to help families or individuals who make $67,000 or less.
Our trained volunteers and paid staff help you file during our normal tax season, or can help if you did not get a chance to file after tax season is over. If you have received a confusing letter from the IRS, or forgot to file a property tax adjustment claim, we can assist you at no cost.
We help Vermonters each year claim their refunds and credits to help put dollars back into our communities.
Schedule an Appointment
Taxpayers may call 855-663-5224 or email vita@nekcavt.org to schedule a tax appointment and request paperwork. Taxpayers may schedule their appointment at NEKCA in St Johnsbury, Newport, Island Pond or Canaan.
Full instructions will be explained in the initial call or email when scheduling an appointment.
Newport Location:
76 Lakemont Rd, Newport, VT (New VITA location for 2026!)
Tax appointments available:
Every Monday 9:00am to 3:00pm from February 2, 2026 to April 15, 2026
(Our Newport office will be closed Monday, February 16th in observation of President’s Day)
St Johnsbury Location:
1197 Main, St. Johnsbury, VT (New VITA location for 2026!)
Tax appointments available:
Every Tuesday, Thursday, and Friday 9:00am to 3:00pm.
Starting February 3, 2026 to April 15, 2026
Island Pond and Canaan Locations:
Please call for appointment and locations as they vary based on need throughout the tax season.
Head Start centers: Appointments can be made as requested at any NEKCA Head Start location listed at the bottom of this page.
If we have to close due to weather during tax season, we will be posting on our NEKCA Facebook page and on irs.gov.
Become a Volunteer
You don’t need to be a tax expert or a math whiz to be a VITA program volunteer. From answering the doors and helping folks fill out forms, to filing taxes, we provide yearly training to become an IRS certified volunteer. Whether you’re a student, working full time, or retired, there’s a place for you as a volunteer.
Contact VITA Site Coordinator Chelsea McDowell at cmcdowell@nekcavt.org.
Saint Johnsbury Outreach
1197 Main Street, 3rd floor,
Saint Johnsbury, VT 05819
Mon, Tues, Thurs, Fri | 8:30am-4pm
Wed | 10am-4pm
Newport Outreach
70 Main Street
Newport, VT 05855
Mon, Tues, Thurs, Fri | 12pm – 3pm
Island Pond Outreach
49 Mill St
Island Pond, VT 05846
Tuesday | 12pm – 4pm
Thursday | 8am-12pm
Call us at:
1-855-663-5224
Weekdays 8am – 4pm