Emergencies don’t often happen when it’s convenient, in fact- they rarely do! Luckily, there are after hours supports for Crisis Fuel on Weekends and Holidays during the Crisis Fuel Season.
1-866-331-7741
Weekends and Holidays ONLY 8:30 a.m. – 4:00 pm.
After Hours Crisis Fuel Assistance Program opens the season
on Saturday, January, 24, 2026
at 8:30 am and ends April 5, 2026, at 4:00 pm.
Applicants are screened by the call center agent based on the following criteria:
> Out of Fuel / No Heat Emergency
> At least one of the household members is a member of a “vulnerable population” meaning is age 60 or over, is under 6 years old, or is in receipt of federal disability.
Those who meet the screening criteria will receive a call back from an After-Hours Eligibility Specialist.
After Hours Furnace Repair / Furnace Replacement ONLY
1-877-295-7998
Daily 5:00 p.m. – 7:00 a.m.
Weekends & Holidays 8:30 a.m. – 4:00 p.m.
After Hours Furnace Repair/Replacement Program open for the season on
Tuesday, January, 20, 2026 at 5:00 pm and ends on Thursday, April, 30, 2026, at 10:00 pm.
Applicants are screened by the call center agent based on the following criteria:
> No Heat due to Furnace / Heating failure or malfunction, or unsafe heating system operation ONLY.
> This program does not require that the household have a “vulnerable” household member.
This program does not accept “out of fuel” calls
Those who meet the screening criteria will receive a call back from an After-Hours Eligibility Specialist.
Saint Johnsbury Outreach
1197 Main Street, 3rd floor,
Saint Johnsbury, VT 05819
Mon, Tues, Thurs, Fri | 8:30am-4pm
Wed | 10am-4pm
Newport Outreach
70 Main Street
Newport, VT 05855
Mon, Tues, Thurs, Fri | 12pm – 3pm
Island Pond Outreach
49 Mill St
Island Pond, VT 05846
Tuesday | 12pm – 4pm
Thursday | 8am-12pm
